SIMULATION MODELLING APPROACH TO
HUMAN RESOURCES MANAGEMENT:
BURNOUT EFFECT CASE STUDY
Marjana Merkač Skok1, Jovana Zoroja2 and Mirjana Pejić Bach21Faculty of Commercial and Business Sciences
2Department of Informatics, Faculty of Economics and Business - University of Zagreb
|INDECS 11(3), 277-288, 2013
Full text available here.
Received: 31 May 2013
Human resources management has become one of the most important leverages in organizations
for gaining competitive advantage. However, human resources management is in many occasions prone to nonlinear feedbacks
with delayed effect. Burnout effect is one of the problems that are especially often faced by the experts in learning
society. Burnout effect occurs because modern society is a fast-moving, achievement-oriented, very competitive and lead to
many stressful situations, which individuals cannot handle always.
We propose usage of system dynamics methodology in exploration of burnout effect, and its usage in learning of consequences of burnout effect. Several experiments have been conducted and presented which indicate increase and collapse behaviour in case of burnout experience by the individual. Experiments with the model explore the presence of burnout effect in several different situations, with different pace of its manifestations.
burnout, system dynamics, employment, human resources
JEL: C1, C8, J24, O15